Contact

Stuck on something? Let's sort it out.

Questions about an order, reading a book or your account? Support runs on email and a real person reads every message. Authors and publishers can get help at publish.booksoasis.com.

Email support

Write to us directly and a real person will get back to you. We don't run a live chat widget, so email is the only way to reach the team, and it's monitored regularly.

support@booksoasis.com

We aim to reply quickly, but we don't promise a fixed response time. Write from the email on your account and include your order number if it's about an order.

Faster than waiting on email

A lot of common questions already have a written answer. Worth a look before you send a message.